Infopro Learning

NOVEMBER 28, 2022

Learning leaders need reliable data to evaluate the success and shortcomings of the custom eLearning program and design effective strategies for optimizing their impact. Helps boost morale and productivity in the workplace. This e-learning technology facilitates an efficient method for implementing custom training programs.

eLearning Developer 450

eLearning Developer Corporate eLearning eLearning Strategy eLearning 450

Tesseract Learning

SEPTEMBER 9, 2020

Custom eLearning courses on product knowledge for a large insurance company in the US. The company needs to train agents periodically on its various products including the homeowners insurance. Proposed Customization. The proposed customization was very detailed. Our Solution.

eLearning Strategy 52

eLearning Strategy eLearning Knowledge Course 52

Infopro Learning

JULY 9, 2021

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. Product training programs have long been an effective tool to help employees learn about new products and features. Develop Role-Based Learning Journeys. Provide Support Materials.

Knowledge 410

Knowledge Simulations Training Train 410

Infopro Learning

MAY 21, 2021

Customer experiences have a significant impact on factors that directly affect revenue. They influence purchasing decisions, customer loyalty, and brand perception. It was recently found that improvements in customer experiences can lead to as much as a $1 billion increase over three years (1). Infrequent Content Updates.

Customer Service 418

Customer Service Training Train Services 418

Cognigix

JUNE 1, 2022

To maintain excellence in customer service and a competitive edge in the current business environment, organizations need to continuously train their workforce. A custom eLearning program is designed to meet the specific training needs of an organization, increase relevance and engagement in the training resulting in better learning outcomes.

Outsource 98

Outsource ROI elearning vendor eLearning Tools 98

learnWorlds

MARCH 30, 2022

Since the outbreak of the global pandemic, customer education has become a hot topic of discussion, and for a good reason. Recent research findings collected by Intellum (2019), present the importance and highlight the effectiveness of customer education on a wider spectrum. percent increase in customer retention.

Education 52

Education Expert Custom eLearning Consultant 52

Infopro Learning

NOVEMBER 3, 2020

Today the customer experience is one of the top factors consumers consider before making a purchase. This is one of the many reasons why improving customer service is a high priority for many modern organizations. However, providing quality customer service now requires that your sales reps know more than just facts and features.

Knowledge 419

Knowledge Training Train Micro-Learning 419

Infopro Learning

JANUARY 21, 2021

Today businesses that provide quality customer experiences can set themselves apart from competitors and gain a more extensive base of loyal customers. This has led many organizations to look for ways to improve customer experiences. The 3rd step is the careful implementation of the product training program.

Knowledge 380

Knowledge Training Train Productivity 380

Infopro Learning

NOVEMBER 8, 2022

The focus of many organizations these days is not just on attracting and retaining talent but also on fostering a more engaged and productive workforce. How Does Employee Engagement Affect Productivity and Lead Better Outcomes? This is unquestionably the most significant correlation between highly engaged employees and productivity.

Benefits 221

Benefits Strategy Productivity Product 221

Infopro Learning

SEPTEMBER 28, 2020

Now that quality customer experiences are one of the leading key factors consumers consider before making a purchase, improving customer service has become a high priority for many organizations. One of the top customer service complaints is that employees did not know enough to help them with their queries. Micro-learning.

Knowledge 410

Knowledge Training Train Productivity 410

Infopro Learning

JANUARY 11, 2022

A product’s quality combined with its usability significantly impacts customer satisfaction. Product knowledge training facilitates the ease-of-use aspect. This article will unpack what product knowledge training is, why it is important, and how to implement it. What is product knowledge training? Let’s begin.

Knowledge 221

Knowledge Training Train Productivity 221

Infopro Learning

JULY 8, 2021

Today organizations are rapidly transforming their everyday business practices to improve efficiency and better meet changing customer needs. Highly effective teams are able to communicate and collaborate well, creating a more cohesive and productive team environment. Ineffective Leadership.

Consulting 419

Consulting Performance Support Performance Teams 419

Origin Learning

JANUARY 22, 2021

Why Build a Customer Onboarding Program? An investment in customer onboarding ensures a great start in the lifecycle of your. The post Improving The Customer Onboarding Experience Through Product Training appeared first on Blog - Originlearning.

Training 130

Training Train Productivity Product 130

Infopro Learning

AUGUST 23, 2021

Training can successfully help remote teams in mastering new skills and boosting workforce productivity. In addition, there is an increasing comprehension of how custom eLearning development is significant to corporate training. It has become even more important for remote employees to hone their soft skills to remain productive.

Corporate eLearning 419

Corporate eLearning eLearning Strategy eLearning Trends 419

Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world.

Training 211

Training Train Support Sales 211

Docebo

FEBRUARY 2, 2023

Customer education refers to the process of providing information, resources, and training to customers to help them realize the full value of your products or services. It includes courses, peer supported learning, product tutorials, webinars, user guides, FAQs, and other resources. Docebo customer Zoom (heard of them?)

Education 213

Education Docebo Custom Business 213

Infopro Learning

JULY 12, 2021

They are investing in custom eLearning courses for high-impact areas such as employee onboarding, D&E, and leadership development. High potential employees need to learn leadership skills to help drive collaboration, innovation, and productivity. Leadership development is a high priority for organizations in nearly every industry.

eLearning Strategy 419

eLearning Strategy eLearning Solution Custom 419

Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world.

Training 193

Training Train Support Sales 193

Infopro Learning

FEBRUARY 5, 2020

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales.

Knowledge 305

Knowledge Training Train Games 305

Infopro Learning

FEBRUARY 10, 2021

Today providing good customer service can give your organization a huge competitive advantage. You might be surprised to hear that some of the most successful customer service training programs don’t focus on products or services. Today the most effective programs are focused on improving the customer experience.

Customer Service 419

Customer Service Training Train Video 419

Creativ Technologies

MARCH 13, 2023

Customer training is genuinely needed by companies to sell products. Without proper training, customers can’t use products, especially the impeccable software that is getting released into the market every day. The customers have problems using the SaaS products and hence need training videos.

Training 52

Training Train Productivity Product 52

BrainCert

SEPTEMBER 9, 2022

Product adoption is the process where the customer finds out about your product and goes through a process to become aware of your product and become a regular user after finding the value in your product. To achieve those benefits, they need to learn how to engage with the product to get the benefits.

Adoption 98

Adoption Adopt Education Micro-Learning 98

eLearning Industry

MARCH 2, 2023

Customer education may not be a priority, but it can boost brand engagement and customer loyalty. Learn how to build a successful customer training program. This post was first published on eLearning Industry.

Training 104

Training Train Custom Productivity 104

Ontuitive

JANUARY 19, 2023

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The past couple of years have not been easy for customer service teams.

Adoption 170

Adoption Adopt Performance Support Support 170

Ontuitive

AUGUST 2, 2022

Product Adoption vs User Adoption: Hint—they’re not the same. The terms product adoption and user adoption are often used interchangeably when discussing B2B software and SaaS solutions. Product adoption refers to customers adopting third-party software or SaaS products. Product Adoption Strategy.

Adoption 197

Adoption Adopt Productivity Product 197

Docebo

SEPTEMBER 15, 2021

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

LMS 244

LMS Training Train Custom 244

Paradiso Solutions

JULY 11, 2021

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important? But, is this program only important to sales reps?

Training 98

Training Train Productivity Product 98

eLearning Industry

MAY 31, 2023

This article discusses the drawbacks of creating training for every product feature in a customer education program, and explores how to design a curriculum that targets the moments of value in the customer's journey. This post was first published on eLearning Industry.

Training 90

Training Train Design Custom 90

TalentLMS

APRIL 12, 2023

Product knowledge training has the power to boost your team’s performance and your company’s revenue. Many companies offer sales product training during onboarding. But it can be difficult for people to absorb all the information in such a short time—especially when they’re still new to the product.

Knowledge 92

Knowledge Training Train Productivity 92

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

JUNE 1, 2023

Looking to customize your WooCommerce extension? Powering over 5M+ websites, WooCommerce is one of the most powerful e-commerce platforms that allows you to sell products online. It comes with a wide range of features and customization options, but sometimes you may need to add more features than the core plugin has to offer.

Custom 90

Custom Guide Site Upgrade 90

dVinci Interactive

JANUARY 12, 2021

Delivering Excellent Customer Service through Training The key to customer retention at international franchise chain Duck Donuts is more than simply providing a delicious product. It’s about baking in extraordinary customer service with every transaction.

Customer Service 245

Customer Service Training Train Services 245

eLearning Industry

MAY 26, 2023

In this article, we'll discuss why a scalable customer education program is essential for B2B SaaS products. This article highlights the drawbacks of customized content and the benefits of a standardized program, including cost-effectiveness, flexibility, consistency, and scalability.

Program 96

Program Education Custom eLearning 96

Ontuitive

DECEMBER 13, 2022

Whatever the predictions indicate, however, many businesses are doubling down on their customer retention strategies to drive progress. Zeal makes increasing customer retention easier; learn how. In fact, Bain & Company reports that increasing customer retention by 5% can increase profits between 25% and 95%.

Adoption 195

Adoption Adopt Platform Digital 195

eLearning Industry

MAY 16, 2023

You want to boost brand awareness and maximize product benefits for your loyal consumers. But what if your shiny new customer training platform has too many tech hurdles and accessibility issues to overcome? This post was first published on eLearning Industry.

Training 109

Training Train Platform Custom 109