Not our job
E-Learning Provocateur
JANUARY 31, 2022
Despite the prevailing rhetoric for the Learning & Development function to be “data driven”, data for the purposes of evaluating what we do is notoriously hard to come by. Typically we collect feedback from happy sheets (which I prefer to call unhappy sheets ) and confirm learning outcomes via some form of assessment. In my experience, however, behavioural change is reported much less often, while anything to do with business metrics even less so.
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